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Prince William Water Employee Videos
- Updated
- 5/27/2025
Prince William Water Honors Outstanding Student Scientists
- Updated
- 5/27/2025
- Date Posted:
- May 13, 2025
WOODBRIDGE, Va. (May 13, 2025) — Prince William Water recently recognized 12 middle and high school students from Prince William County, Manassas and Manassas Park for their exceptional water- and wastewater-related projects at the 2025 Prince William-Manassas Regional Science & Engineering Fair.
Trash Service
- Updated
- 5/21/2025
Policy and Process Center
- Updated
- 8/7/2025
How do I register?
- Updated
- 5/21/2025
- Visit www.princewilliamwater.org, click on "My Account" and then "Customer Login."
- Choose Sign Up Now.
- Enter your information to verify your account, create username, password and security question.
- Once you have registered, you will only need your username and password to log in.
How do I change my account information?
- Updated
- 5/21/2025
- To change your account information, please log in to your account.
- You can change any of your personal information under the "My Profile" tab.
- You can also contact Customer Service at (703) 335-7950 or CustomerService@pwwater.org
How do I report a potential water main break?
- Updated
- 5/21/2025
- To report a potential water main break during normal business hours, Monday-Friday, 8 a.m.-5 p.m., call Customer Service at (703) 335-7950.
- To report a break during weekends and evenings, call Emergency Dispatch at (703) 335-7990.
- Thanks for looking out for us!
What if I accidentally deleted the email notification for my bill?
- Updated
- 5/21/2025
You can view your current bill by logging on to your account at www.princewilliamwater.org. You may also call Customer Service at (703) 335-7950, Monday-Friday, 8 a.m.-5 p.m.
I can’t pay my bill by the due date. Can I get an extension?
- Updated
- 5/21/2025
Contact Customer Service at (703) 335-7950 Monday-Friday from 8 a.m.-5 p.m., or email customerservice@pwwater.org, to discuss an extension. Please allow two (2) business days for email inquiries.
What do I do if I did not receive a bill?
- Updated
- 5/21/2025
If you didn't receive a bill, please do one of the following:
- Call Customer Service at (703) 335-7950, Monday-Friday, 8 a.m.-5 p.m.
- Email your request to CustomerService@pwwater.org.