Prince William Water is committed to our mission and the communities we serve through active and effective emergency preparedness and response planning. We believe that preplanning for emergencies is an indispensable part of our mission and one that is taken very seriously.

We recognize the value of time when responding to an emergency event.  To enable our employees to respond quickly and minimize impacts on our customers and the communities we serve, Prince William Water has incorporated several detection, early warning systems and notification protocols. These resources transmit real-time information and data about natural events, contamination events or other situations affecting our services and systems. Timely and accurate information in the hands of the right staff is the first step in a professional and coordinated response plan.

Photo: a water reclamation operator viewing computer screens.

Knowing how to respond to emergency information is crucial to the overall success of the response. We identify response procedures through ongoing all-hazard risk assessments to identify a unique risk profile for those emergency events most likely to have the potential to cause a disruption to our mission. Our all-hazards emergency response plan addresses this unique risk profile. Through training and routine execution of these emergency planning efforts, our staff are highly skilled and proficient to act swiftly in emergency situations to reduce the consequences of an incident and restore services to our customers.  

To ensure seamless integration into community response networks, Prince William Water routinely coordinates with local and state partners such as elected officials, public health, law enforcement, hazmat response, emergency operations centers, and our supply chain partners.  These ongoing relationships are invaluable when every second counts and can make a difference in delivering on the Prince William Water important mission.

Photo: a doppler radar image of a large hurricane cloud