Our Strategic Plan identifies mid-term strategic objectives, strategies and key performance indicators that, over the course of five years, will help achieve the longer-term Vision set by the Board of Directors. It is organized by our six areas of excellence: Exceptional Customer Experience, Workplace of Choice, Environmental Leadership & Community Engagement, Sustainable Operations, Financial Stewardship, and Continuous Improvement & Innovation. Read through our Strategic Plan below.


Read our Strategic Plan

Read our 2023-2028 Strategic Plan to learn about our history and what guides us today.

Cover of the 2023-2028 Prince William Water Strategic Plan