Search Results

Please do not turn a meter back on. Meters are Prince William Water property, and tampering with them is prohibited. 

When the water is turned on, a Prince William Water technician must get an accurate meter reading to establish the baseline for future billing.

The Virginia Code requires that property owners are notified when tenants begin water service at their property.  The Code also requires that the owner give written permission for tenants to have water service at their property, and an Owner Authorization Form meets this requirement.

While we cannot guarantee a restoration time, our goal is to have all service restorations completed the same day by 10 p.m. Certain factors like the number of restorations, timing of requests and field emergencies can affect restoration timing.

Our electronic bill pay vendor uses Industry Standard Security Protocols to protect your information. You will also see a security icon in your web browser. You can click on the lock icon in the browser and select "View Certificate" or "Certificate Information" to see the security certificate. 

Residents in the Yorkshire Service Area receive trash collection from Prince William Water through a contractor and pay a Refuse Collection Charge to cover the cost of service.

There is no charge for a temporary disconnection. However, normal monthly service charges will continue to be billed to your account and should be paid by the due date.

All new accounts, or existing accounts transferring service to another location, are charged an Application Fee. This fee helps us recover administrative costs associated with establishing or transferring an account. The Application Fee appears on the first month's bill.

No, technicians are not equipped to accept payment. For a full list of payment options, visit our 'Payment Options' page. 

There are multiple options for payment locations. Visit our 'Payment Options' page to find out more. 

There are multiple options for making a bill payment. Visit our 'Payment Options' page to find out more.