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Our payment vendor, Invoice Cloud, keeps your information safe by storing it using Payment Card Industry (PCI) compliant systems. Your information is not shared with any other parties. In addition, account information displayed in the Invoice Cloud portal is shortened to protect confidential data. 

You can view up to 24 months of your payment history and account transactions online. 

Recurring payments are scheduled by you on a specified date. You can: 

• Pay a fixed payment amount on a selected day.  
• Pay a fixed payment amount on the invoice due date. 
• Pay in full on the selected day. 
• Pay in full on the invoice due date.  

We offer many options for paying your bills. You can pay by debit or credit card (Visa, MasterCard, American Express, or Discover). You can also issue an electronic check from your checking or savings account. 

No, you will need to provide a valid email address to complete the online payment process so that the system can send your payment confirmation. 

Registration is not required for a one-time payment option. Just enter your payment information each time you pay your bill. By registering, you can access your payment history, receive notifications and avoid entering your information each time.  

Invoice Cloud is our third-party electronic bill presentment and payment provider. Your data is not sold or released for any purpose other than to complete Prince William Water transactions. 

Invoice Cloud is a web-based, electronic invoice payment company. We have partnered with Invoice Cloud to provide convenient, online payment services. Through Invoice Cloud, you can choose to receive your bill electronically and pay online, which helps the environment and reduces clutter.  

Fairfax Water, which supplies most Prince William Water drinking water, disinfects with ozone and chloramines. Some of our western Prince William clients get drinking water from Manassas, which disinfects using chloramines. In spring, Prince William Water's water providers clean drinking water with free chlorine, a stronger disinfectant, to prevent bacteria from developing resistances.

Free chlorine and chloramines react with organic materials like decaying plant material in water to generate disinfection byproducts (DBPs). EPA and VDH regulate DBPs, Total Trihalomethanes (TTHM) and Haloacetic Acids (HAA5).  

TTHM and HAA5 sample results in Prince William Water's distribution system are regularly below the EPA standard, which Virginia Department of Health enforces.  

Certain cancers have been linked to chronic DBP exposure. The World Health Organization estimates that aquatic microorganisms pose 10,000 to 1 million times the risk of cancer from DBPs. Chloramines produce less DBPs than free chlorine because their chemical nature makes them less reactive to organic materials.