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How can I donate to the Temporary Assistance Program (TAP)?

| FAQ

Both Prince William Water customers and non-customers may donate to TAP:

  • One-time donation: Customers and non-customers may make a one-time TAP donation by filling out the One-Time TAP Donation Form. Customers may add the one-time donation to their monthly bill by providing their account number on the form, while non-customers will need to send a check to Prince William Water.
  • Recurring monthly donation: Prince William Water customers may make recurring monthly donations. You may "round up" your monthly bill to the nearest dollar or add a recurring donation of $5, $10, $15, or $20 to your monthly bill. An account number is required for recurring monthly donations. Please fill out the Recurring TAP Donation Form to make a recurring donation.

You may also donate by contacting our Customer Service Department by calling (703) 335-7950 or emailing CustomerService@pwwater.org.

Contributions in any amount are appreciated and will provide critical support to TAP. Prince William Water absorbs all administrative costs of the program, so donors can be assured that 100% of their contributions are going towards helping their neighbors in need.

All donations made to TAP are tax-deductible, in accordance with Internal Revenue Service regulations. Donors should consult a tax advisor with questions regarding their allowable deductions. Customers who elect to make recurring contributions to TAP can track their year-to-date donation amounts on their monthly bills and may opt out of the program at any time.

Behind the Tap: Episode 1

| Page
In our first episode of Behind the Tap, Deputy General Manager/Chief Administrative Officer Ari Nelson discusses Imagine a Day Without Water, our commitment to environmental leadership and our role in the community.

Prince William Water Highlights Operations in Latest “Behind the Tap” Podcast

| Press Release
Date Posted:
April 21, 2026

WOODBRIDGE, VA – April 21, 2026 – Prince William Water has released the latest episode of its “Behind the Tap” podcast, offering listeners an inside look at the people and priorities behind the local water and wastewater utility. 

“Behind the Tap” Podcast Features General Manager Calvin Farr

| Press Release
Date Posted:
January 8, 2026

WOODBRIDGE, Va., Jan. 8, 2026 — The latest episode of Prince William Water’s “Behind the Tap” gives customers an inside look at the utility’s mission and operations. The new episode features General Manager/CEO Calvin D. Farr Jr., P.E, who discusses the One Water framework and what it means for Prince William Water.