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How can I tell if your website is secured?

| FAQ

Our electronic bill pay vendor uses Industry Standard Security Protocols to protect your information. You will also see a security icon in your web browser. You can click on the lock icon in the browser and select "View Certificate" or "Certificate Information" to see the security certificate. 

Why do I have to pay an application fee each time I activate my account?

| FAQ

All new accounts, or existing accounts transferring service to another location, are charged an Application Fee. This fee helps us recover administrative costs associated with establishing or transferring an account. The Application Fee appears on the first month's bill.

Do I need to register to pay a bill?

| FAQ

Registration is not required for a one-time payment option. Just enter your payment information each time you pay your bill. By registering, you can access your payment history, receive notifications and avoid entering your information each time.  

What is Invoice Cloud?

| FAQ

Invoice Cloud is a web-based, electronic invoice payment company. We have partnered with Invoice Cloud to provide convenient, online payment services. Through Invoice Cloud, you can choose to receive your bill electronically and pay online, which helps the environment and reduces clutter.