Flexibility to Fit Your Life

The Customer Service and Utility Permit counters at 4 County Complex Ct., Woodbridge, VA are open for in-person transactions 8 a.m.-5 p.m., Monday-Friday. Prince William Water customers can conduct business transactions with us 24 hours a day through our online customer engagement portal and automated phone system, and can submit payments by mail or at three drop box locations.

We encourage customers to pay electronically and "go green" by signing up for e-Bill to receive an email instead of a paper bill when your monthly bill is ready to view online. Simply log in to your existing account or create a new account, then click on “e-Bill Preferences.” You can also complete the e-Bill section on the back of your paper bill payment coupon. Contact our Customer Service Department at (703) 335-7950 or customerservice@pwwater.org if you would like to learn more about e-Bill!

Electronic Payment Options

Non-Electronic Payment Options

Driving Directions to Prince William Water's Main Office

From I-95:
Take exit 158B, Prince William Parkway (Route 294) towards Manassas. Continue on Prince William Parkway for 4.3 miles through the intersections at Smoketown Road and Minnieville Road passing a Sheetz gas station on the left. At the next intersection which has triple left turn lanes, turn left to stay on Prince William Parkway. Continue on Prince William Parkway for about one (1) mile and turn right at County Complex Court, then bear to the right. Our building is located on the right at 4 County Complex Court (Raymond Spittle Building) in front of the water tower.

From I-66:
Take the Centreville Route 28 exit. Follow Route 28 South through Centreville and Manassas Park. Shortly after entering the City of Manassas, turn left from Route 28 (Centreville Road) onto Liberia Avenue (at Manassas Junction Shopping Center). Follow Liberia Avenue until the intersection with Prince William Parkway (at Davis Ford Crossing Shopping Center). Turn left onto Prince William Parkway. Follow Prince William Parkway approximately eight (8) miles to a left onto County Complex Court. Our building is on the right at 4 County Complex Court (Raymond Spittle Building) in front of the water tower.