Go Green with e-Bill!

When you sign up for e-Bill, you'll no longer get a paper version of your bill in the mail. Instead, you will receive an email notification when your monthly bill is ready to view online. E-Bill is a secure service that is also fast, convenient and environmentally friendly.

To sign-up for e-Bill, simply log on to Prince William Water's secure Customer Self Service portal or create a new account and select the "e-Bill Preferences" option.

You can also take advantage of our FREE e-check payment option or pay by credit or debit card with a nominal transaction charge.

For more information, contact our Customer Service Department at (703) 335-7950 or customerservice@pwwater.org.

Simplify with Recurring Scheduled Payments

Recurring scheduled payments allow you to set up a scheduled payment for a designated amount on a designated date. The recurring scheduled payment can be scheduled for a specific day of the month, or when the invoice is due. There are four recurring schedule payment types to choose from:

  1. Pay a fixed payment amount on a selected day: You choose the amount to pay and the date. Please note that this will occur even if the payer has already made a payment.
  2. Pay a fixed payment amount on invoice due date: You choose the amount to pay on the invoice due date. Please note that this will occur even if the payer has already made a payment.
  3. Pay in full on selected day: You choose the date and the amount due is paid automatically. Please note that if there is a zero-balance on the invoice due date, a payment will not be processed.
  4. Pay in full on invoice due date: The invoice due amount is collected automatically on the invoice due date. Please note that if there is a zero-balance on the invoice due date, a payment will not be processed. 

For more information on our electronic payment options, read our Electronic Payments Frequently Asked Questions.