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Why was I advised to boil my tap water?

| FAQ

You may be asked to boil your tap water during an emergency:

  • If tests show that harmful microorganisms could be present in the water,
  • If the water pressure drops due to equipment failure or power outages,
  • Because of water main breaks or repairs,
  • If the water source has been flooded, or
  • During other situations that warrant special action to protect consumers’ health. 

Capital Improvement Projects

| Page
Page in Our Community
Our capital improvement projects, which include new water safety infrastructure, increase our ability to continue our dedicated service to the community.

Springtime Water Quality Programs Begin This Month

| Press Release
Date Posted:
March 25, 2025

WOODBRIDGE, VA, Mar 18, 2025 — Between March and May 2025, Prince William Water will undertake two annual programs designed to ensure the continued quality of drinking water distributed to over 380,000 people in Prince William County.

Celebrating Artistic Talent at the 2025 Water Art Invitational Award Ceremony

| Press Release
Date Posted:
March 11, 2025

WOODBRIDGE, VA, Mar 10, 2025 — On Wednesday, March 5, Prince William Water recognized 26 Prince William County high school students during its 2025 Water Art Invitational Award Ceremony. Hosted at Unity Reed High School, the event was attended by student artists, their families, teachers and several event sponsors.

When will the system flushing program begin and end this year?

| FAQ

Prince William Water will flush the distribution system from approximately late March-early May 2026.

Why does my water have a stronger chlorine smell in the spring?

| FAQ

Between March and May, a slight change is made in the water treatment process to facilitate an effective flushing program and maintain water quality. During most of the year, chloramine (ammonia and chlorine) is added to drinking water as the primary disinfectant. In spring, our drinking water providers switch to free chlorine. This temporary change in the water treatment process helps prevent bacteria from becoming overly resistant.  

You may notice a chlorine taste and odor in your drinking water while free chlorine is utilized. If you are especially sensitive to the taste and odor of chlorine, try keeping an open container of drinking water in your refrigerator. This will enable the chlorine to dissipate, thus reducing chlorine taste and odor. 
 

How much water do data centers use?

| FAQ

Data center water consumption depends on factors such as facility size, cooling type (water or air cooled) and outdoor temperature. Prince William County currently has about 55 data centers. Seasonal weather can affect water use by industrial customers, resulting in lower use during the winter and higher use in the summer. For calendar year 2025, data centers in Prince William County consumed approximately 3.8% of Prince William Water's average daily water demands and 10.1% of its maximum daily water demands.