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What is free chlorine?

| FAQ

Free chlorine is also used to disinfect drinking water, but it is a stronger disinfectant than chloramines.

How is Prince William Water’s drinking water disinfected before it reaches customers?

| FAQ

Fairfax Water, which supplies most Prince William Water drinking water, disinfects with ozone and chloramines. Some of our western Prince William clients get drinking water from Manassas, which disinfects using chloramines. In spring, Prince William Water's water providers clean drinking water with free chlorine, a stronger disinfectant, to prevent bacteria from developing resistances.

What are disinfection byproducts?

| FAQ

Free chlorine and chloramines react with organic materials like decaying plant material in water to generate disinfection byproducts (DBPs). EPA and VDH regulate DBPs, Total Trihalomethanes (TTHM) and Haloacetic Acids (HAA5).  

TTHM and HAA5 sample results in Prince William Water's distribution system are regularly below the EPA standard, which Virginia Department of Health enforces.  

Certain cancers have been linked to chronic DBP exposure. The World Health Organization estimates that aquatic microorganisms pose 10,000 to 1 million times the risk of cancer from DBPs. Chloramines produce less DBPs than free chlorine because their chemical nature makes them less reactive to organic materials.  

Who establishes the quality standards for public water systems?

| FAQ

To protect public health, the EPA creates national regulations. These drinking water standards are enforced by VDH in Virginia. Prince William Water sends VDH its water quality test findings monthly and annually to ensure the utility fulfills federal and state drinking water regulations. If a water quality violation occurs, Prince William Water must notify VDH and its customers immediately and work with VDH to correct it.

Do I still have to boil tap water if I have a water treatment device during a boil water advisory?

| FAQ

Yes. Devices designed to improve the taste, odor, or chemical quality of the water, such as activated carbon filters, will not remove harmful microorganisms from the tap water. Boil the tap water to make sure it is safe.

Can I haul water from my neighbor’s well or spring for drinking purposes?

| FAQ

No. You should only use water from an approved, tested source. Without routinely testing the water there is no way to know if the water is safe to drink.

When should I have my well tested?

| FAQ

You should have your well tested once each year for total coliform, nitrates and pH levels.  If you suspect other contaminants, you should test for those as well.  You should also have your well tested if:
 

  • There are known problems with well water in your area.
  • You have experienced problems near your well (flooding, land disturbances, and nearby waste disposal sites).
  • You replace or repair any part of your well system.
  • You notice a change in water quality (taste, color, odor). 

What are the requirements when selling my home regarding my private well?

| FAQ

Contact your loan officer, however, the buyer’s lending institution will most likely require that the well pass a water quality test prior to loan approval. Most lenders require testing for bacteria. Some may require nitrate testing.

How long will it take for the H2O Water Quality Lab to finalize my laboratory results?

| FAQ

Most samples are analyzed and reported to our customers within 3 to 5 business days, however some test results may take longer.