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Is water disinfected with either free chlorine or chloramines safe for my pet fish?

| FAQ

No, customers must take precautions to remove or neutralize chloramines and free chlorine in water used in fish tanks and ponds.

Could water disinfected with either free chlorine or chloramines be harmful to dialysis patients if it is used in the dialysis process?

| FAQ

Water must be treated to remove free chlorine and chloramines before use in dialysis. We notify all centers in our service area about the conversion to free chlorine each year before switching the disinfectant from chloramines. 

Dialysis patients can safely drink water treated with either free chlorine or chloramines.

What can I do to remove a chlorine smell from my tap water?

| FAQ

To remove chlorine smell and taste from tap water, fill a pitcher with water and leave it uncovered on your counter or in your refrigerator. Within a couple of hours, the chlorine will dissipate. 

Why is the water that Prince William Water distributes to customers disinfected with free chlorine instead of chloramines each spring?

| FAQ

Every spring, the City of Manassas and Fairfax Water, the drinking water suppliers to Prince William Water, temporarily switch from using chloramines as the main disinfectant in their water treatment process to free chlorine. According to our water suppliers, this short-term change is a best practice for the drinking water industry and makes it easier to implement a flushing program for the distribution system.

What is free chlorine?

| FAQ

Free chlorine is also used to disinfect drinking water, but it is a stronger disinfectant than chloramines.

How is Prince William Water’s drinking water disinfected before it reaches customers?

| FAQ

Fairfax Water, which supplies most Prince William Water drinking water, disinfects with ozone and chloramines. Some of our western Prince William clients get drinking water from Manassas, which disinfects using chloramines. In spring, Prince William Water's water providers clean drinking water with free chlorine, a stronger disinfectant, to prevent bacteria from developing resistances.

What are disinfection byproducts?

| FAQ

Free chlorine and chloramines react with organic materials like decaying plant material in water to generate disinfection byproducts (DBPs). EPA and VDH regulate DBPs, Total Trihalomethanes (TTHM) and Haloacetic Acids (HAA5).  

TTHM and HAA5 sample results in Prince William Water's distribution system are regularly below the EPA standard, which Virginia Department of Health enforces.  

Certain cancers have been linked to chronic DBP exposure. The World Health Organization estimates that aquatic microorganisms pose 10,000 to 1 million times the risk of cancer from DBPs. Chloramines produce less DBPs than free chlorine because their chemical nature makes them less reactive to organic materials.  

Who establishes the quality standards for public water systems?

| FAQ

To protect public health, the EPA creates national regulations. These drinking water standards are enforced by VDH in Virginia. Prince William Water sends VDH its water quality test findings monthly and annually to ensure the utility fulfills federal and state drinking water regulations. If a water quality violation occurs, Prince William Water must notify VDH and its customers immediately and work with VDH to correct it.

Do I still have to boil tap water if I have a water treatment device during a boil water advisory?

| FAQ

Yes. Devices designed to improve the taste, odor, or chemical quality of the water, such as activated carbon filters, will not remove harmful microorganisms from the tap water. Boil the tap water to make sure it is safe.