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Helpful resources and information for our customers, including billing and payment options, our Customer Satisfaction Survey, and wise water use tips.

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Information about rates, fees, rules and regulations for customers.
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Dedicated to providing information about our water supply, quality, and testing services.

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H2O Quality Lab

The H2O Quality Laboratory focuses on supplying water quality testing.
Our Community

Information about our initiatives, community partnerships, and ways we support and engage with our communities.

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Introducing H2Go Kids

Students of all ages can explore and discover activities with our friends, Drip and Drop. Drip's activities are for Kindergarten to Grade 3 and Drop's activities are for Grades 4 to 6.
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Sign up to receive emails about updates made to the Prince William Water's Utility Standards Manual and other policies relevant to developers.
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Our organization, our mission and values, and our commitment to providing clean and safe water to our community

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We offer a dynamic and challenging work environment focused on providing the highest quality water supply to our customers, and we are always looking for talented individuals to join our team.

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Emergency Dispatch

Please call our Emergency Dispatch to report problems such as water main breaks and service outages.

(703) 335-7990

Customer Service

Talk to a representative for a range of services Monday-Friday, 8 a.m.-5 p.m.

(703) 335-7950

Report a Problem
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My Account

Customer Login
Pay My Bill
One-Time Payment
Start Service
Stop Service
Financial Assistance
Contact Us

New customer?

Create online account
Sign up for new service

Home

Main Menu

Main navigation

Our Customers

Helpful resources and information for our customers, including billing and payment options, our Customer Satisfaction Survey, and wise water use tips.

Explore Our Customers

Customer Handbook

Information about rates, fees, rules and regulations for customers.
Our Water

Dedicated to providing information about our water supply, quality, and testing services.

Explore Our Water

H2O Quality Lab

The H2O Quality Laboratory focuses on supplying water quality testing.
Our Community

Information about our initiatives, community partnerships, and ways we support and engage with our communities.

Explore Our Community

Introducing H2Go Kids

Students of all ages can explore and discover activities with our friends, Drip and Drop. Drip's activities are for Kindergarten to Grade 3 and Drop's activities are for Grades 4 to 6.
- Developers
  
  Development Contacts
  
  Developer Rates & Fees
  
  General Development Information
  
  Requests, Permits & Forms
  
  Easements, Agreements & Bond Documents
  
  Policy & Process Center
  
  Utility Standards Manual
  
  Utility Data Request
  
  Hydrant Flow Testing
  
  Engineering Reference Materials
  
  PWC Government Development Services ePortal
- Vendors
  
  Vendor Resources
  
  Solicitations
  
  Vendor Registration Form
  
  Supplier Diversity Program
Do Business With Us

Find information and resources related to development, construction and procurement.

Explore Do Business With Us

Sign Up For Developer Updates

Sign up to receive emails about updates made to the Prince William Water's Utility Standards Manual and other policies relevant to developers.
About Us

Our organization, our mission and values, and our commitment to providing clean and safe water to our community

Explore About Us

Join our team

We offer a dynamic and challenging work environment focused on providing the highest quality water supply to our customers, and we are always looking for talented individuals to join our team.

Search

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Events Calendar

Explore our Events Calendar to learn about holiday closures, upcoming Board Meetings and public community outreach events.

Upcoming Events

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Special Events

Board Meetings

2025 Supplier Diversity Expo

Event details

June 2025

9:00 AM - 12:00 PM

4 County Complex Ct.,

Woodbridge, VA 22192

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Mazes, experiments, writing prompts, and more water themed activities for kids of all ages featuring Drip and Drop.

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Our newsletter includes upcoming events, water safety tips, and important updates about our services. We also alert customers about water supply or quality, so you can stay informed and take any necessary precautions.