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Our Customers

Helpful resources and information for our customers, including billing and payment options, our Customer Satisfaction Survey, and wise water use tips.

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Customer Handbook

Information about rates, fees, rules and regulations for customers.
Our Water

Dedicated to providing information about our water supply, quality, and testing services.

Explore Our Water

H2O Quality Lab

The H2O Quality Laboratory focuses on supplying water quality testing.
Our Community

Information about our initiatives, community partnerships, and ways we support and engage with our communities.

Explore Our Community

Introducing H2Go Kids

Students of all ages can explore and discover activities with our friends, Drip and Drop. Drip's activities are for Kindergarten to Grade 3 and Drop's activities are for Grades 4 to 6.
- Developers
  
  Development Contacts
  
  Developer Rates & Fees
  
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  Policy & Process Center
  
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  Hydrant Flow Testing
  
  Engineering Reference Materials
  
  PWC Government Development Services ePortal
- Vendors
  
  Vendor Resources
  
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  Vendor Registration Form
  
  Supplier Diversity Program
Do Business With Us

Find information and resources related to development, construction and procurement.

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Sign Up For Developer Updates

Sign up to receive emails about updates made to the Prince William Water's Utility Standards Manual and other policies relevant to developers.
About Us

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Events Calendar

Board of Directors Meeting

Board Meeting

Thursday February 13, 2025 4:00 PM

4 County Complex Court - Board Room, Woodbridge, VA 22192

Prince William Water

Add to Calendar 2025-02-13 16:00:00 2025-02-13 19:00:00 Board of Directors Meeting \n\n View Event Page: https://princewilliamwater.org/our-community/events/board-of-directors-meeting 4 County Complex Court - Board Room, Woodbridge, VA Prince William Water taotiadmin@taoti.com America/New_York public

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A wastewater facility's clarifier with a text overlay: Question - do you worry about the wastewater freezing during treatment?

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Question: Do you worry about wastewater freezing during treatment?

Answer: Despite the freezing temperatures of winter, wastewater freezing is not a concern. The incoming wastewater is a higher temperature than the environment due to warm water used in laundry, showers, washing dishes and other household activities.

In the facility, constant movement of the water and the heat generated from the microbes used for treatment prevent any freezing. In fact, the lowest temperature of our wastewater recently was 62 degrees Fahrenheit!

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