Home
Customer Resources
Learn how to manage your account, find resources for developers and learn more about your water quality.
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Water Wisely
Follow our watering schedule to maintain even water pressure in your community.
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Financial Assistance
Information about payment plans, our Temporary Assistance Program and Helping Hands program to help you pay your water and sewer bill.
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Updated Customer Handbook
Check out our new Customer Handbook for updated rates and fees; helpful tips for customers; and information about Your Water, Your Environment, and Our Mission!
El Manual del Cliente también está disponible en español.
Questions about your water?
If you have questions about your water supply or our services, visit our "How to" page to find common questions and helpful answers.
Prince William Water Projects
Our capital improvement projects will provide clean, safe, and refreshing water to our community for years to come, with a positive impact and customers and the environment. Updates on our progress will be shared eagerly.
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1
H.L. Mooney Advanced Water Reclamation Facility-Wide Improvements
This project will improve the facility’s operational resiliency and service levels, provide additional odor control, and allow the plant to continue meeting regulatory requirements.
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2
Dominion Water Storage Tank Rehabilitation and Nottoway Storage Tank Partial Rehabilitation
The Capital Improvement Program (CIP) includes the repair and rehabilitation of the Dominion Valley Storage Tank and the partial rehabilitation of the Nottoway Storage Tank. This initiative aims to extend the lifespan of the tanks by addressing issues such as peeling paint, rust, and pitting.
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3
Occoquan River Crossing Project
This collaborative project between Fairfax Water, Prince William Water and Virginia American Water consists of designing and constructing two new 42-inch parallel water mains that will cross under the Occoquan river.
