Emergency Dispatch
Please call our Emergency Dispatch to report problems such as water main breaks and service outages.
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Customer Resources
Learn how to manage your account, find resources for developers and learn more about your water quality.
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Prevent Frozen Pipes
With cold weather in full swing, learn how you can prevent frozen and burst pipes.
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Regional Drought Watch
Metropolitan Washington remains under a Drought Watch, following several months of low rainfall with dry conditions expected to continue throughout the fall and winter months.
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Don't Clog with Fog!
With holiday meals fast approaching, help us protect our infrastructure and environment by properly disposing of Fats, Oils & Grease (FOG)!
Questions about your water?
If you have questions about your water supply or our services, visit our "How to" page to find common questions and helpful answers.
Prince William Water Projects
Our capital improvement projects will provide clean, safe, and refreshing water to our community for years to come, with a positive impact and customers and the environment. Updates on our progress will be shared eagerly.
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1
Occoquan River Crossing Project
This collaborative project between Fairfax Water, Prince William Water and Virginia American Water consists of designing and constructing two new 42-inch parallel water mains that will cross under the Occoquan river.
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2
Montclair/Four Seasons Water System Improvements
This project involves the construction of a Booster Pumping Station, Supply Main and Discharge Mains in the Montclair/Four Seasons area in Dumfries.
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3
H.L. Mooney Advanced Water Reclamation Facility Wide Improvements
This project will improve the facility’s operational resiliency and service levels, provide additional odor control, and allow the plant to continue meeting regulatory requirements.
