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    Graphic: cartoon water drops holding a textbook and a beaker with the logo h2gokids
    Introducing H2Go Kids
    Students of all ages can explore and discover activities with our friends, Drip and Drop. Drip's activities are for Kindergarten to Grade 3 and Drop's activities are for Grades 4 to 6.
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How to...

Get answers to your water and service questions

Emergency Dispatch

Please call our Emergency Dispatch to report problems such as water main breaks and service outages.
(703) 335-7990

Customer Service

Talk to a representative for a range of services Monday-Friday, 8 a.m.-5 p.m.
(703) 335-7950
  • Report a Problem
  • Contact Us
  • Developer Resources
  • Join Our Team

My Account

  • Customer Login
  • Pay My Bill
  • One-Time Payment
  • Start Service
  • Stop Service
  • Financial Assistance
  • Contact Us

New customer?

  • Create online account
  • Sign up for new service
Home

Main Menu

Main navigation

    • How to...
      • Pay My Bill
      • Report a Problem
      • Start Service
      • Stop Service
      • Learn About Water Quality
      • Submit a FOIA Request
    • Residential Customers
      • Payment Portal
      • Customer Newsletter
      • Account Information
      • Owner Authorization
      • Prevention
      • Customer Satisfaction Survey
      • Frequently Asked Questions
      • The Value of Water
      • Prince William Water Mobile App
    • Commercial Customers
      • Payment Portal
      • Hydrant Meter Program
      • Backflow Prevention Program
      • Fats, Oils & Grease (FOG) Program
      • Wise Water Use Tips for Commercial Customers

    Our Customers

    Helpful resources and information for our customers, including billing and payment options, our Customer Satisfaction Survey, and wise water use tips.

    Explore Our Customers
    Customer Handbook 2025
    Customer Handbook
    Information about rates, fees, rules and regulations for customers.
    • Water Quality
      • Reports
      • Safe Drinking Water
      • PFAS & Drinking Water
      • Water Treatment Facilities
      • Investing in Clean Water
      • Water Quality FAQs
      • Regulatory Affairs
      • Annual Distribution System Flushing Program
      • Water Hardness Information
    • Testing
      • Well Water Testing
      • Existing Customer Testing
    • Preparedness
      • Types of Water Emergencies
      • Water Main Breaks
      • Boil Water Advisories
      • Water Pressure Issues
      • Sanitary Sewer Overflows
    • Water Reclamation
      • Water Reclamation Facilities
      • Water Reclamation Process
      • Facility Odor Concerns
    • Sustainability

    Our Water

    Dedicated to providing information about our water supply, quality, and testing services.

    Explore Our Water
    H2O Quality Lab
    The H2O Quality Laboratory focuses on supplying water quality testing.
    • Capital Projects
      • Highlighted Projects
      • Completed Projects
      • Interactive Project Map
      • Easements
      • Long-Range Planning
    • Events
      • Special Events
      • Board Meetings
      • Water Art Invitational
      • Trick or Treatment
    • Learning
      • Tours
      • Water Academy
      • Informational Videos
      • Learning Library
      • Behind the Tap Podcast
    • Community Engagement
      • Community Presentation Request
      • Classroom Outreach
      • AquaVan and Water Bottle Requests

    Our Community

    Information about our initiatives, community partnerships, and ways we support and engage with our communities.

    Explore Our Community
    Graphic: cartoon water drops holding a textbook and a beaker with the logo h2gokids
    Introducing H2Go Kids
    Students of all ages can explore and discover activities with our friends, Drip and Drop. Drip's activities are for Kindergarten to Grade 3 and Drop's activities are for Grades 4 to 6.
    • Developers
      • Development Contacts
      • Developer Rates & Fees
      • General Development Information
      • Requests, Permits & Forms
      • Easements, Agreements & Bond Documents
      • Policy & Process Center
      • Utility Standards Manual
      • Utility Data Request
      • Hydrant Flow Testing
      • Engineering Reference Materials
      • PWC Government Development Services ePortal
    • Vendors
      • Vendor Resources
      • Solicitations
      • Vendor Registration Form
      • Supplier Diversity Program

    Do Business With Us

    Find information and resources related to development, construction and procurement.

    Explore Do Business With Us
    Sign Up For Developer Updates
    Sign up to receive emails about updates made to the Prince William Water's Utility Standards Manual and other policies relevant to developers.
    • Leadership
      • Board of Directors
      • Board Meeting Minutes
      • Board Meeting Agendas
      • Executive Management
    • Press Releases
      • In the News
    • Mission & Vision
    • Financial Reports
    • Strategic Plan
    • Recognition
    • Contact Us

    About Us

    Our organization, our mission and values, and our commitment to providing clean and safe water to our community

    Explore About Us
    Join our team
    We offer a dynamic and challenging work environment focused on providing the highest quality water supply to our customers, and we are always looking for talented individuals to join our team.

Search

Suggested Searches

  • Water Quality
  • Pay Bill
  • Community Engagement
  • Learning Library
  • Report a Problem
  • Rates

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  4. Solicitations

Notice of Award-Rexel

Sole Source
Awarded & Closed
Date Posted:
Dec 23, 2025
Closed:
Jan 06, 2026 10:24 AM EST
Webpage Updated:
Dec 23, 2025

Sole Source-Notice of Award

Project Documents

  • Notice of Award-Rexel

Project Dates

Posted
Dec 23, 2025
Closed
Jan 06, 2026 10:24 AM EST

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What's on Tap at Prince William Water

Stay connected with news, events, email updates, social media, and more...

Individuals looking at artwork entries in a gallery

Featured Social Media Post

Winter break is a perfect time to grab a cup of cocoa and work on your entry for the 2026 Water Art Invitational! The January 30 submission deadline is coming up for our high school art competition, and we can’t wait to see what you create. 

For more information visit our Water Art Invitational webpage: https://buff.ly/l3BH6pt

More from Prince William Water
2025 FOG Press Release Can It Cool It Trash It

Recent News

Don’t Let Holiday Cooking Clog Your Pipes—Keep FOG Out!

See More Updates

H2Go Kids

Mazes, experiments, writing prompts, and more water themed activities for kids of all ages featuring Drip and Drop.

Learn with Drip and Drop

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Upcoming Events

Dec 24, 2025
Christmas Eve - Business Office Closed
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Dec 25, 2025
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Jan 01, 2026
New Year's Day - Business Office Closed
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Emergency Dispatch

Please call our Emergency Dispatch to report problems such as water main breaks and service outages.
(703) 335-7990

Customer Service

Talk to a representative for a range of services Monday-Friday, 8 a.m.-5 p.m.
(703) 335-7950

Connect with us

We welcome your feedback and questions, so feel free to send us a message or tweet at us.

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